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Superior Datacentre
Our servers are located in a Class 3 Datacentre at Miami, Florida. This Datacentre uses a state-of-the-art environmental control system that regulates temperature and humidity levels throughout the facility. The server rooms are the heart of the Level 3 Center. Here, bunker-style construction provides for non-stop operations and protection of your e-business infrastructure. The only entrance to the server rooms is through
highly secured entryways, protected with palm scanners, Card-Key and keypad locks. The facility uses a UPS backup system and multiple diesel backup generators to ensure continuous power supply during a sudden power outage. State-of-the-art fire suppression systems prevent any fire from disrupting server operations.
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Superior Network
The facility uses CISCO-only routers and switches setup for redundancy and reliability. We are connected by 3 major tier-1 providers (Level3, Global Crossing and XO) which ensures 100% network reliability. This translates into faster downloads and better reliability for our customers.
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Superior Service
With complete customer satisfaction being our ultimate goal, you can always expect the very best from us. Our customer support system has been streamlined so that you get the very best answer in the minimal amount of time. We offer great services such as Microsoft SQL Server, SSL, Anonymous FTP, Cold Fusion MX, Dedicated IPs, etc. for free while our competitors charge for them.
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Superior Hardware
Our servers run only Dual Xeon or Pentium 4 (Hyper-Threaded) processors
for maximum efficiency. A minimum of 2GB of server-grade DDRAM is
fitted into each of these machines. Our web servers run top-of-the-line
Ultra320 SCSI hard disks (10 times more efficient than ordinary SATA
hard disks) in a RAID1 configuration. This means that 2 SCSI hard
disks are setup in an array which remain an exact mirror of each other
at all times. If one hard disk fails, the other picks up immediately
ensuring maximum reliability. All our servers are backed up to secure
NAS servers every 24 to 48 hours. This along with RAID1 ensures that
your data is safer with us than on your hard disk! We use a powerful
internal CISCO firewall to maintain network security and protect our
systems from harmful internet traffic. |
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Superior Uptime
Proactive monitoring, regular maintenance, security audits and a super
cautious approach helps ensure that a technical problem never develop
on our servers. We hire only the very best and most experienced System
Administrators to take care of our systems. This along with our excellent
hosting facility, network and hardware has helped us maintain 99.9%
uptime since our launch. |
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Superior Staff
Our systems are monitored and supported 24 hours a day, 7 Days
a week, 365 days a year by the following full time staff.
Founders
Greg Moseley - Co Founder / Sales & Marketing
Bill Bowsher - Co Founder / Administration & Support
Operation Managers
Stephen - Windows Operations Manager
Tanmaya - Unix Operations Manager
Helpdesk Staff
Atul, Deepak, Gurmeet, Maheep, Nidhi, Ranjan, Ravi, Sunil,
Yash, Yogendra, Yogesh
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